CRMLS CEO Art Carter sees more industry litigation ahead, AI blindspots

For decades, California Regional MLS (CRMLS) has stood at the center of one of the nation’s most complex and influential real estate markets. As CRMLS CEO, Art Carter navigates the organization through unprecedented market conditions, industry consolidation and the rapid rise of artificial intelligence (AI), he’s keeping a steady eye on what matters most; helping brokers and agents adapt. Carter will be a speaker this coming Tuesday at HousingWire’s AI Summit. He and Tim Dain, president and CEO of NorthstarMLS, will discuss how MLS infrastructure is evolving for the AI era. Before making the trip, Carter shared insight on the regulatory landscape in California, trends flying under the radar in micro markets, the AI transformation he believes the industry is ignoring at its own peril and why he thinks more litigation is on the horizon. Editor’s note: This interview has been edited for length and clarity. Jonathan Delozier: California is often at the forefront of policy changes. How do you see CRMLS helping agents adapt to evolving regulations — whether it’s buyer representation requirements, disclosure expectations or other issues on the radar? Art Carter: Obviously, there’s been a ...