The agents walking out of your brokerage outproduce the ones you bring in to replace them. Courted’s 2025 recruiting and retention report put numbers on it. Agents who left a brokerage last year were producing $2.11 million a year. The ones recruited in behind them, $1.44 million. The top 100 brands by volume brought in 1.9 agents for every one they lost and grew volume 1.8%. Each swap costs the building $670,000 a year, headcount unchanged. Ten is $6.7 million. Agents leave for one of two reasons. Somebody offered them a better split, or they got upset about something the brokerage did or didn’t do for them. The first is the one we talk about, because it arrives with a number attached and a competitor to blame. The second quietly empties a building. It’s never one dramatic thing. It accumulates. They asked for help and what came back was a training. I’m not pointing at brokerage leaders. Most inherited this model and get a recruiting number every January, never a development one. I spent four years leading agent development at Compass as it grew from 6,000 agents to more than 25,000. What I heard most, room after room, was some version of I’m good at this, and I’m drowning. What t...
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